City

Address

Phone

Minsk

Vakzaĺnaja 9А

(+375 17) 225 67 04

Orša

Zaslonava 3А

(+375 2161) 29 21 68

Baranavičy

Fraĺiankova 13

(+375 163) 49 37 58

Hrodna

Budzionnaha 37

(+375 152) 73 43 29

Brest

Pryvakzaĺnaja Plošča 5

(+375 162) 26 00 92

Homiel

Pryvakzaĺnaja Plošča 3

(+375 232) 95 29 22

Mahilioŭ

Pryvakzaĺnaja 20

(+375 222) 39 25 69

Viciebsk

Kasmanaŭtaŭ 10

(+375 212) 33 24 66


Services provided in the luggage offices:
  • storage of luggage and unaccompanied luggage reserved by individuals (except self-employed entrepreneurs) within 24 hours
  • storage of luggage and unaccompanied luggage reserved by legal entities and self-employed entrepreneurs within 24 hours
  • notification recipient of the arrival of baggage or cargo luggage irrespective of the number of seats
    • by phone
    • by mail (registered letter up to 20 g)
    • by telegram — up to 16 words
  • provision of tags for forwarding of luggage
  • provision of order forms for forwarder of luggage and unaccompanied luggage
  • weighing of luggage and unaccompanied luggage
  • provision of luggage trolleys for 1 run

Luggage edge reinforcement is carried out in accordance with local conditions.

Divisions of the Belarusian Railway carry out luggage transportation work directly with customers at the local level . Under their supervision are 8 luggage departments.

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If you could not find the information you need, write to us or contact the Contact Center of the Belarusian Railway by phone 105 beltelecom mts  velcom  life (round the clock). The list of issues on which it is possible to contact the employees of the Contact Center

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4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47