Luggage, cargo-luggage lost

In accordance with Clauses 87, 89, 92-96 of the Rules for Carriage of Passengers, Luggage and Cargo-Luggage by Public Railway approved by the Resolution of the Council of Ministers of the Republic of Belarus dated July 17, 2015 No. 609: 

134. Luggage, cargo luggage is considered lost and a passenger has the right to demand compensation for its value if the luggage, cargo luggage does not arrive at the destination station after 10 days after the delivery deadline (if it is not retained by order of law enforcement officials or other government bodies).

In case of detection and delivery of luggage, cargo luggage to the station indicated by the passenger or the recipient, he/she shall receive it within 30 days from the moment of notification of the arrival of the luggage, cargo luggage.

135. If the owner of the found luggage, cargo luggage at his/her request has already received compensation, the luggage, cargo luggage shall be issued upon the return of the amount of compensation received.


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Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47