Free services

The guaranteed list of free services in locomotive-hauled cars trains of the Belarusian Railways includes:

  • the preparation and distribution of tea, coffee, other trade products;

  • the provision for use of cutlery, servingware;

  • doing bed clothes for persons with disabilities, persons of retirement age, pregnant women, passengers with young children (at the request of the passenger);

  • cleaning the car;

  • the provision of first aid and the use of a medical kit.


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Do you need more information?
If you could not find the information you need, write to us or contact the Contact Center of the Belarusian Railway by phone 105 beltelecom mts  velcom  life (round the clock). The list of issues on which it is possible to contact the employees of the Contact Center

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2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

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4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47