Mobile application

With the Mobile application you always have all information about your journey with you.

  • My trip: Get real-time information and up-to-date departure and arrival times.
  • Electronic travel documents (tickets): Book your ticket in only a few steps.
  • Personal Account: Advantages of having personal account.
  • Manage your orders: Book and manage tickets in the app.
  • Passenger guide: Useful information for passengers.
  • Online-schedule: Find out before the train arrives in which platform section your coach will stop.
  • Languages: Russian, Belarusian, English (depends on the language settings of your smartphone or tablet).
Download the application
Download the application
Download the app,
on the App Store
or get it on Google Play.
Sign in
Sign in
Sign in, or create an account using personal information from pass.rw.by, poezd.rw.by, or e-mail (social network).
Select a route
Select a route
Select departure/arrival stations, desired date.
Select a train
Select a train
Select a train (a filter is available).
Make an order
Make an order
  1. You can choose number of tickets to travel on a train with unnumbered seats.
  2. To travel on a train with numbered seats, select the required number of tickets, coach and seat.
  3. Fill in the passenger (s) data, make an order.

    Check out the rules for issuing, using and returning electronic travel documents.

Pay Cart of orders
Payment
If necessary, you can place additional orders. Check that you have entered the correct information. Pay your cart of orders.
Get your ticket
Get your ticket

Save your e-ticket in pdf format on your mobile device or print it out.

When boarding the train, the passenger must have an identity document, electronic or printed ticket.

Download the mobile application

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You can find out more about the procedure for issuing electronic travel documents (tickets) for trains on city and regional economy lines by watching the video.
Download the application
Download the application on the  App Store or get it on Google Play.
Getting started with help
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47