List of services at the station Viciebsk
Contact information

If you need special assistance with mobility at the railway station, please contact Station Manager Assistant on duty
Beltelecom(+375 212) 33 31 28, MTS(+375 29) 818 80 74

210001 Viciebsk, Kasmanaŭtaŭ, 8.
Accessibility Map
Accessibility Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Rate
Privokzalnaya square
Partial accessibility. Min. way width is 2 m; space for turning.
Parkings
Partial accessibility. 3 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways
Partial accessibility. Min. way width is 2 m; space for turning; ramps to the railway terminal and the regional ticket offices level-access from the railway terminal to the first platform.
Overpass
Partial accessibility. Six lift platforms link the passenger overpass with platforms № 2,3,4 and Leningradskaya street.
Information and navigation
Partial accessibility. Passenger information is provided with the help of light signs, boards, pictograms, sound and visual information/announcements.
Ticket offices
Partial accessibility.
Luggage offices
Partial accessibility. Accessible luggage office.
Waiting rooms
Partial accessibility.
Accommodation
Partial accessibility.
WCs
Partial accessibility. Lift platform helps persons with reduced mobility to get to the accessible toilet in the railway terminal.
Commercial Premises
Partial accessibility. Two lifts to the third floor of the central part of the railway terminal where a restaurant, waiting room, pharmacy, bureaus de change and shops are located.
— full accessibility
— partial accessibility
Carriages for disabled people
In international and interregional economy-class trains

List of trains with special carriages (for disabled people):

  • Brest — Moskva (004Б)
  • Brest — Moskva (028Б)
  • Polack — Moskva (039Б)
  • Brest — Sankt-Petersburg (052Б)
  • Minsk — Mineralnye Vody (150Б)
  • Minsk — Adler (302Б)
  • Mahilioŭ — Lviv (371Б)
  • Minsk — Anapa (390Б)
  • Mahilioŭ — Minsk (649Б)
  • Mahilioŭ — Haryń (691Ф)
  • Moskva — Brest (003Б)
  • Moskva — Brest (027Б)
  • Moskva — Polack (039Щ)
  • Sankt-Petersburg —  Brest (051Б)
  • Mineralnye Vody — Minsk (149С)
  • Adler — Minsk (302С)
  • Lviv — Mahilioŭ (372Л)
  • Anapa — Minsk (389С)
  • Minsk — Mahilioŭ (650Б)
  • Haryń — Mahilioŭ (692Ф)
Train services:
  • assistance getting on and off the train;
  • places specifically for passengers travelling in wheelchairs;
  • easily accessible toilets;
  • luggage assistance;
  • audio and visual information/announcements.
Application form for the inclusion of a carriage with seats for persons with disabilities

Applications will be accepted until 5 days before the train’s departure

Attention!

Person with reduced mobility should be self-sufficient (medicating, feeding, toileting) , or must be accompanied by another person.

City, regional, interregional business class lines trains have

integrated boarding aids such as hoists and automatic ramps;

places specifically for passengers travelling in wheelchairs.

Disability benefits
Disability category International traffic in the CIS countries Regional business class lines, inter-regional and international lines City lines and
regional lines of economy class
Benefit Document

Disabled group I of World War II

Free once a year on coupons;

From 01.10 to 15.05 50% discount without limiting the number of trips.

From 01.10 to 15.05 50% discount with no limit on the number of trips

Free of charge without limiting the number of trips to the CIS and Belarus

The certificate of the disabled person of the Second World War

Disabled people of the II group of the Great Patriotic War

Free once a year on coupons;

From 01.10 to 15.05 50% discount without limiting the number of trips.

Free once a year for coupons (instead of travel in the CIS);

From 01.10 to 15.05 50% discount without limiting the number of trips.

Free of charge without limiting the number of trips to the CIS and Belarus

The certificate of the disabled person of the Second World War

Disabled people of group III of World War II

100% discount once a year on the territory of the Republic of Belarus and in the cars of warhead formation for the entire route and 50% discount on the territory of the CIS countries on a coupon for the current year; or free once every two years for 2 coupons;

From 01.10 to 15.05 50% discount without limiting the number of trips.

Free once a year on coupons in trains and wagons of BelZhD formation (instead of traveling in the CIS);

From 01.10 to 15.05 50% discount without limiting the number of trips.

Free of charge without limiting the number of trips to the CIS and Belarus

The certificate of the disabled person of the Second World War

Disabled since childhood due to wounds, shell shock, injuries associated with hostilities during the Second World War

Free of charge without limiting the number of trips in Belarus

Certificate of a disabled person of I, II, III group with an appropriate record of the cause of disability

Disabled group I and II (general disease)

Free of charge without limiting the number of trips in Belarus

The certificate of the disabled person of I or II group

Children with disabilities of the Republic of Belarus up to 18 years

Free of charge without limiting the number of trips in Belarus

Certificate of a disabled child

Regulations
Getting started with help
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47