
If you need special assistance with mobility at the railway station, please contact Station Manager Assistant on duty
(+375 225) 46 52 21,
(+375 29) 238 22 53
Accessibility |
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Accessibility Rate |
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Privokzalnaya square |
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Partial accessibility. Min. way width is 2 m; space for turning; ramp to the platform. |
Parkings |
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Full accessibility. Parking lots for persons with reduced mobility. 50 m distance between the parking and the entrance to the terminal. |
Passenger ways |
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Partial accessibility. Min. way width is 2 m; space for turning. No tactile pavers. |
Platforms |
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Partial accessibility. Level access to the 1 platform. Access to the platforms 2, 3 through pedestrian maze. |
Information and navigation |
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Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements. |
Ticket offices |
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Partial accessibility. |
Luggage offices |
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Partial accessibility. Accessible luggage office and lockers. |
Waiting rooms |
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Full accessibility. Accessible waiting hall for persons with reduced mobility. |
WCs |
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Full accessibility. Accessible WCs for persons with reduced mobility. |
List of trains with special carriages (for disabled people):
Attention!:
Due to the spread of the coronavirus, by the decision of the Governments of the European Union, Ukraine and the Republic of Kazakhstan, international passenger services with these countries have been temporarily suspended. For more detailed information please contact 105.
Applications will be accepted until 5 days before the train’s departure
Person with reduced mobility should be self-sufficient (medicating, feeding, toileting) , or must be accompanied by another person.
integrated boarding aids such as hoists and automatic ramps;
places specifically for passengers travelling in wheelchairs.
Disability category | International traffic in the CIS countries | Regional business class lines, inter-regional and international lines |
City lines and regional lines of economy class |
Benefit Document |
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Disabled group I of World War II |
Free once a year on coupons; From 01.10 to 15.05 50% discount without limiting the number of trips. |
From 01.10 to 15.05 50% discount with no limit on the number of trips |
Free of charge without limiting the number of trips to the CIS and Belarus |
The certificate of the disabled person of the Second World War |
Disabled people of the II group of the Great Patriotic War |
Free once a year on coupons; From 01.10 to 15.05 50% discount without limiting the number of trips. |
Free once a year for coupons (instead of travel in the CIS); From 01.10 to 15.05 50% discount without limiting the number of trips. |
Free of charge without limiting the number of trips to the CIS and Belarus |
The certificate of the disabled person of the Second World War |
Disabled people of group III of World War II |
100% discount once a year on the territory of the Republic of Belarus and in the cars of warhead formation for the entire route and 50% discount on the territory of the CIS countries on a coupon for the current year; or free once every two years for 2 coupons; From 01.10 to 15.05 50% discount without limiting the number of trips. |
Free once a year on coupons in trains and wagons of BelZhD formation (instead of traveling in the CIS); From 01.10 to 15.05 50% discount without limiting the number of trips. |
Free of charge without limiting the number of trips to the CIS and Belarus |
The certificate of the disabled person of the Second World War |
Disabled since childhood due to wounds, shell shock, injuries associated with hostilities during the Second World War |
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Free of charge without limiting the number of trips in Belarus |
Certificate of a disabled person of I, II, III group with an appropriate record of the cause of disability |
Disabled group I and II (general disease) |
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Free of charge without limiting the number of trips in Belarus |
The certificate of the disabled person of I or II group |
Children with disabilities of the Republic of Belarus up to 18 years |
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Free of charge without limiting the number of trips in Belarus |
Certificate of a disabled child |
Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information
If you could not find the information you need in the certificate, write email or call number 105