Hrodna Railway Station

Hrodna Railway Station

  Services/Location Contacts

Wi-Fi

Wi-Fi coverage network (BelRW_Wi-Fi):

Wi-fi connection requirements.
ul. Budzionaha 37
  • ticket offices (2d floor);
  • waiting room (3d rloor);
  • retiring rooms №1–16;
Ticket offices

 

issue, reissue, reserved seat ticket refund;

issue of non-reserved seat ticket refund;

issue, reissue, International ticket refund;

Location: 1 floor

group request;

tickets via bank transfer;

Location: 1 floor

 

group request;

tickets via bank transfer;

Location: 1 floor
tel.(+375 152) 73 45 62, (daily 08.00 - 20.00);

tel.(+375 152) 73 45 62

Inquiry

videoterminal;

24/7;

Luggage department

acceptance, transportation and delivery of luggage

luggage wrapping with sealing wrap;

storage of personal

luggage/cargo luggage (except of luggage/cargo luggage of sole proprietors);

storage of luggage/cargo luggage owned by legal entities and sole proprietors;

notification on luggage/cargo luggage arrival by phone, by telegraph (up to 16 words);

luggage tag(sticker);

application form for luggage/cargo luggage delivery;

weighting of luggage/cargo luggage;

luggage trolley;

loading/unloading of luggage on vehicles;

Prices

tel.(+375 152) 73 43 29, (daily 06.30 до 23.30);

Left-luggage office

storage of hand-luggage and oversize luggage;

Location: 1floor

Prices

tel. (+375 152) 73 43 29, (daily 06.30 до 23.30);

Porter services

loading/unloading of luggage on vehicles;

Prices

tel.(+375 152) 73 44 41, (+375 29) 729 07 49 (24/7);

Accomodation

Location:3 floor

tel.(+375 152) 73 44 96, (24/7);

First-aid room

Location:1 floor

tel.(+375 152) 73 49 61, (24/7);

Mobile, notebook charging;

vending machine

Location:1 floor

(24/7).
Other services
Service Location
MTC mobile network operator office 0 floor
Hair salon 0 floor
Public catering 0, 2 floor
Shops 0 floor
Currency exchange 2 floor
Press and magazines 0 floor
Wc's 0 floor
Foto 0 floor
TASK insurance services 0 floor

 


Inquiry tel.  105 (24/7)
Station manager (reception) tel. (+375 152) 73 42 53
Deputy station manager tel. (+375 152) 73 44 41, 8 (029) 729 07 49
Luggage department tel. (+375 152) 73 43 29
Left-luggage office tel. (+375 152) 73 40 91
Accomodation tel. (+375 152) 73 44 96
Non-cash payments, group requests tel. (+375 152) 73 40 73

Contacts:
Address: 230023 Hrodna, ul. Budzionaha 37
Тel.: (+375 152) 73 44 96

Prices:

  • enhanced comfort single two-room accommodation — 50.40 BYN/day;
  • single room — 25.54 BYN/day;
  • enhanced comfort twin two-room — 30.35 BYN/person/day;
  • enhanced comfort twin room — 29.07 BYN/person/day;
  • twin room — 23.10 BYN/person/day;
  • triple room — 18.00 BYN/person/day;
  • quadruple room — 22.18 BYN/person/day;
  • accessible twin room — 15.23 BYN/person/day.

24-hour telephone support on:

(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.

Station Manager Assistant on duty (+375 152) 73 44 41, (+375 29) 729 07 49 (MTS).

Accessibility Map
Accessibility Accessibility Map Hrodna Accessibility Map Hrodna Accessibility Map Hrodna Accessibility Map Hrodna Accessibility Rate
Privokzalnaya square
Full accessibility. Min. way width is 2 m; space for turning.
Parkings
Full accessibility. Parking lots for persons with reduced mobility near luggage department.
Passenger ways
Full accessibility. Min. way width is 2 m; space for turning. Level access from the main entrance.
Platforms
Partial accessibility. Access to the platforms through pedestrian maze.
Information and navigation
Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices
Full accessibility. Lift platform, ramp to the ticket office from the main entrance.
Luggage offices
Full accessibility. Accessible luggage office.
Waiting rooms
Partial accessibility. No lifts.
Accommodation
Full accessibility.
WCs
Full accessibility. Accessible WCs for persons with reduced mobility.
Other services
Partial accessibility. No lifts.
— full accessibility
— partial accessibility
Services at the railway station:
  • assist in travelling around the railway terminal;
  • wheelchair service;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help with luggage;
  • help to get on/out of train.
Getting started with help
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47