Hrodna Railway Station
230023 Hrodna, vul. Budzionaha 37.
tel. 105
| Services/Location | Contacts | ||
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Wi-Fi |
Wi-Fi coverage network (BelRW_Wi-Fi): |
Wi-fi connection requirements. |
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| vul. Budzionaha 37 |
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Ticket offices
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issue, reissue, reserved seat ticket refund; issue of non-reserved seat ticket refund; issue, reissue, International ticket refund; Location: 1 floor group request; tickets via bank transfer; Location: 1 floor |
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group request; tickets via bank transfer; Location: 1 floor |
tel.(+375 152) 73 45 62, (daily 07.00 - 19.00); tel.(+375 152) 73 45 62 |
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Inquiry |
videoterminal; |
24/7; |
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Left-luggage office |
storage of hand-luggage and oversize luggage;
Location: luggage department lockers
Location: 1floor |
tel. (+375 152) 73 43 29, (daily 06.30-09.20; 12.20-20.30);
06:30-09:20, 10:15-13:25, 14:40-20:40 24/7 |
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Porter services |
loading/unloading of luggage on vehicles; |
tel.(+375 152) 73 44 41, (+375 29) 729 07 49 (24/7); |
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Accomodation |
Location:3 floor |
tel.(+375 152) 73 44 96, (24/7); |
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First-aid room |
Location:1 floor |
tel.(+375 152) 73 49 61, (24/7); |
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Mobile, notebook charging; |
paid charging (vending machine)
Location:1 floor free charging Location: 2 floor |
(24/7). | |
Other services
| Service | Location |
| MTC mobile network operator office | 0 floor |
| Hair salon | 0 floor |
| Public catering | 0, 2 floor |
| Shops | 0 floor |
| Currency exchange | 2 floor |
| Press and magazines | 0 floor |
| Wc's | 0 floor |
| Foto | 0 floor |
| TASK insurance services | 0 floor |
| Inquiry | tel. 105 (24/7) |
| Station manager (reception) | tel. (+375 152) 73 42 53 |
| Deputy station manager | tel. (+375 152) 73 44 41, 8 (029) 729 07 49 |
| Left-luggage office | tel. (+375 152) 73 40 91 |
| Accomodation | tel. (+375 152) 73 44 96 |
| Non-cash payments, group requests | tel. (+375 152) 73 40 73 |
Contacts:
Address: 230023 Hrodna, vul. Budzionaha 37
Тel.: (+375 152) 73 44 96
Prices:
- enhanced comfort single two-room accommodation — 61.30 BYN/day;
- single room — 35.20 BYN/day;
- enhanced comfort twin two-room — 45.50 BYN/person/day;
- enhanced comfort twin room — 43.00 BYN/person/day;
- twin room — 33.50 BYN/person/day;
- quadruple room — 32.50 BYN/person/day;
- accessible twin room — 23.50 BYN/person/day.
24-hour telephone support on:
(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.
Station Manager Assistant on duty (+375 152) 73 44 41, (+375 29) 729 07 49 (MTS).
Accessibility Map
| Accessibility |
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Accessibility Rate |
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| Privokzalnaya square |
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Full accessibility. Min. way width is 2 m; space for turning. |
| Parkings |
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Full accessibility. Parking lots for persons with reduced mobility near luggage department. |
| Passenger ways |
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Full accessibility. Min. way width is 2 m; space for turning. Level access from the main entrance. |
| Platforms |
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Partial accessibility. Access to the platforms through pedestrian maze. |
| Information and navigation |
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Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements. |
| Ticket offices |
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Full accessibility. Lift platform, ramp to the ticket office from the main entrance. |
| Luggage offices |
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Full accessibility. Accessible luggage office. |
| Waiting rooms |
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Partial accessibility. No lifts. |
| Accommodation |
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Full accessibility. |
| WCs |
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Full accessibility. Accessible WCs for persons with reduced mobility. |
| Other services |
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Partial accessibility. No lifts. |
— full accessibility
— partial accessibility
Services at the railway station:
- assist in travelling around the railway terminal;
- wheelchair service;
- assist in purchase of tickets, buying goods, using luggage office;
- help with luggage;
- help to get on/out of train.
Getting started with help
1.Browse a list of frequently asked questions
- Electronic travel documents (tickets) for trains with unnumbered seats requirements
- Transportation of dogs in city lines trains
- Carriage of children
- Return of unused travel documents (tickets) for far abroad countries
- In what cases can a travel document (ticket) be reissued?
- How to read the information on the tickets?
- When does the sale of travel documents (tickets) starts?
- How to simplify issuing of travel document using the mobile application “BC. My train”
- What are the conditions of travel in high-speed train Lastochka in Minsk-Moscow direction?
- Rules for carriage of bikes, excessive hand luggage
2.Use the side help menu
Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information
4.Contact the Belarusian Railway Contact Center
If you could not find the information you need in the certificate, write email or call number 105 
- Booking tickets by phone 105 (24h/7).
- Belarusian Railways Passenger Support Service by calling 151 (24h/7), e-mail brail@rw.by
- Service information for people with hearing loss
Minsk, Hrodna, Homieĺ - Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people travelling abroad, by phone (+375 222) 39 25 47