Lida Railway Station
231300, Hrodzienskaja Voblasć, Lida, Truchanava, 12в.
tel. 105
| Services/Location | Contacts | ||
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Wi-Fi |
Wi-Fi coverage network (BelRW_Wi-Fi): |
Wi-fi connection requirements. |
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vul. Truchanava, 12в |
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Ticket offices |
issue, reissue, reserved seat ticket refund; issue of non-reserved seat ticket;
International trains |
24/7 | |
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group request; tickets via bank transfer; Location:1 floor |
tel. (+375 154) 50 23 92; tel/fax (+375 152) 50 27 57; stbk_lida@brnv.rw.by 8.00 - 17.00, (break 12.00 - 13.00, days off – Saturday, Sunday) |
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Inquiry |
videoterminal; |
24/7; |
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Left-luggage office |
storage of hand-luggage and of lost property;
Location:1 floor |
tel. (+375 154) 50 21 09, (+37533) 650 21 09 (МТS); |
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First-aid room |
Location:2 floor |
tel. (+375 154) 50 20 82 (daily 07.00 - 20.00). |
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Mobile, notebook charging |
free charging |
24/7 |
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Other services
| Services | Location |
| Public catering | 1 floor |
| Shops | 1 floor |
| Inquiry | tel. 105 (24/7) |
| Station manager | tel. (+375 154) 50 22 53 |
| Deputy station manager | tel. (+375 154) 50 21 09, (+375 33) 650 21 09 (MTS) |
| Accomodation | tel. (+375 154) 50 21 05 |
| Non-cash payments, group requests |
tel. (+375 154) 50 23 92; tel/fax (+375 152) 50 27 57; stbk_lida@brnv.rw.by 8.00 - 17.00, (break 12.00 - 13.00, days off – Saturday, Sunday) |
24-hour telephone support on:
(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.
Station Manager Assistant on duty (+375 154) 50 21 09, (+375 33) 650 21 09 (MTS).
Accessibility Map
| Accessibility |
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Accessibility Rate |
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| Privokzalnaya square |
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Partial accessibility. Min. way width is 2 m; space for turning; ramp to the platform. |
| Parkings |
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Partial accessibility. Parking lots for persons with reduced mobility on Privokzalnaya square. |
| Passenger ways |
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Full accessibility. Min. way width is 2 m, space for turning. Level access from the main entrance. |
| Platforms |
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Partial accessibility. Level access to the platforms. |
| Elevators |
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Partial accessibility. Level access to the main entrance. |
| Information and navigation |
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Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements. |
| Ticket offices |
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Partial accessibility. |
| Luggage offices |
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Full accessibility. Accessible luggage office and lockers. |
| Waiting rooms |
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Full accessibility. Accessibility to the waiting room. |
| WCs |
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Full accessibility. Accessible WCs for persons with reduced mobility. |
— full accessibility
— partial accessibility
Services at the railway station:
- assist in travelling around the railway terminal;
- wheelchair service;
- assist in purchase of tickets, buying goods, using luggage office;
- help with luggage;
- help to get on/out of train.
Getting started with help
1.Browse a list of frequently asked questions
- Electronic travel documents (tickets) for trains with unnumbered seats requirements
- Rules for carriage of bikes, excessive hand luggage
- Transportation of dogs in city lines trains
- Carriage of children
- Return of unused travel documents (tickets) for far abroad countries
- In what cases can a travel document (ticket) be reissued?
- How to read the information on the tickets?
- When does the sale of travel documents (tickets) starts?
- How to simplify issuing of travel document using the mobile application “BC. My train”
- What are the conditions of travel in high-speed train Lastochka in Minsk-Moscow direction?
2.Use the side help menu
Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information
4.Contact the Belarusian Railway Contact Center
If you could not find the information you need in the certificate, write email or call number 105 
- Booking tickets by phone 105 (24h/7).
- Belarusian Railways Passenger Support Service by calling 151 (24h/7), e-mail brail@rw.by
- Service information for people with hearing loss
Minsk, Hrodna, Homieĺ - Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people travelling abroad, by phone (+375 222) 39 25 47