Orša Railway Station

Orša Railway Station

Services/Location Contacts
Wi-Fi Wi-Fi coverage network (BelRW_Wi-Fi):
Wi-fi connection requirements.
 ul. F. Dziarzhunskaha,8
  • enhance comfort hall, ticket offices, entrance hall;
  • waiting room,
  • retiring rooms №7–10, №1–6, reception, regional ticket offices;
Ticket offices
  • issue, reissue, reserved seat ticket refund;
  • issue of non-reserved seat ticket refund;
  • issue, reissue, International ticket refund;

tel. (+375 216) 29 20 77, (work days 08.00 - 17.00); tel. (+375 216) 29 20 77, (work days 08:00 — 17:00)
Inquiry videoterminal 24/7
Luggage department
  • acceptance, transportation and delivery of luggage;
  • luggage wrapping with sealing wrap;
  • storage of personal luggage/unaccompanied luggage (except of luggage/unaccompanied luggage of sole proprietors);
  • storage of luggage/unaccompanied luggage owned by legal entities and sole proprietors;
  • notification on luggage/unaccompanied luggage arrival by phone, by telegraph (up to 16 words);
  • luggage tag(sticker);
  • application form for luggage/unaccompanied luggage delivery;
  • weighting of luggage/unaccompanied luggage;
  • luggage trolley;
  • loading/unloading of luggage on vehicles.
tel. (+375 216) 39 31 92, (daily 08:00 — 20:00)
Left-luggage office
  • storage of hand-luggage and oversize luggage.
Location: 1 floor
tel. (+375 216) 29 51 93, (24/7)
Porter services loading/unloading of luggage on vehicles tel. (+375 216) 29 21 28, (+37529) 286 05 05 (MTS), (24/7)
Enhance comfort hall
  • lounge area;
  • TV;
  • book-crossing;
  • tea/coffe;
  • hotel booking services, tables reservation;
  • taxi;
  • free staying (up to 3 hours) for persons with tickets to sleeping cars;
  • copier services;
  • printout;
  • documents scanning;
  • fax.
Location: 2 floor
tel. (+375 216) 29 31 35, (24/7)
Accomodation Location: 2 floor tel. (+375 216) 29 24 23, (24/7)
First-aid room Location: 1 floor tel. (+375 216) 29 23 95, (24/7)
Mobile, notebook charging Enhance comfort hall.
Location: 2 floor
24/7
Other services
Service Location
Public catering 1, 2 floor
Post office 1 floor
Hair salon 2 floor
Press and magazines 1 floor
Wc’s 1 floor
Shops 1 floor

Inquiry tel.  105 (24/7)
Station manager tel. (+375 216) 29 22 53
Deputy station manager tel. (+375 216) 29 21 28, (+375 29) 286 05 05 (MTS)
Luggage department tel. (+375 216) 39 31 92
Left-luggage office tel. (+375 216) 29 51 93
Accomodation tel. (+375 216) 29 24 23
Non-cash payments, group requests tel. (+375 216) 29 20 77
Enhance comfort hall tel. (+375 216) 29 31 35

Contacts:
Address: Viciebskaja Voblasć, 211381 Orša, Zaslonava 3a
Тel.: (+375 216) 29 24 23

Prices:

  • twin room — 18.50 BYN/person/day;
  • single room № 1 — 23.00 BYN/person/day;
  • single room № 6 — 25.00 BYN/person/day;
  • single room № 10 (enhanced comfort) — 27.00 BYN/person/day.

24-hour telephone support on:

(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.

Station Manager Assistant on duty 8 (0216) 29 21 28, (+375 29) 286 05 05 (MTS).

Accessibility Map
Accessibility Accessibility Map Orša Accessibility Map Orša Accessibility Map Orša Accessibility Map Orša Accessibility Rate
Privokzalnaya square
Full accessibility. Min. way width is 2 m; space for turning; tactile paving on the parking; ramp to the platform.
Parkings
Full accessibility. 6 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways
Full accessibility. Min. way width is 2 m; space for turning.
Platforms
Partial accessibility. Tactile pavers along the edge of platforms.
Elevators
Full accessibility. Lift platform for vertical movement.
Information and navigation
Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices
Partial accessibility.
Luggage offices
Full accessibility. Full access to the luggage office and lockers.
Waiting rooms
Full accessibility.
Accommodation
Partial accessibility. Accessible WCs for persons with reduced mobility.
WCs
Partial accessibility. Accessible WCs for persons with reduced mobility.
— full accessibility
— partial accessibility
Services at the railway station:
  • assist in travelling around the railway terminal;
  • wheelchair service;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help with luggage;
  • help to get on/out of train.
Getting started with help
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47