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Belarusian RailwayOnline Ticket Service
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Orša Railway Station
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Orša Railway Station

211381 Viciebskaja Voblasć, Orša, Zaslonava 3a.
tel. 105 beltelecom mts velcom life

 Services/Location Contacts
Wi-Fi Wi-Fi coverage network (BelRW_Wi-Fi):
 Wi-fi connection requirements.
vul. F. Dziarzhunskaha,8
  • enhance comfort hall, ticket offices, entrance hall;
  • waiting room,
  • retiring rooms №7–10, №1–6, reception, regional ticket offices;
Ticket offices
  • issue, reissue, reserved seat ticket refund;
  • issue of non-reserved seat ticket refund;
  • issue, reissue, International ticket refund;
tel. (+375 216) 29 20 77, (work days 08.00 - 17.00);
Inquiry videoterminal 24/7
Left-luggage office
  • storage of hand-luggage and oversize luggage.
Location: 1 floor

Prices
 tel. (+375 216) 29 51 93, (24/7)
Porter services loading/unloading of luggage on vehicles

Prices
 tel. (+375 216) 29 21 28, (+37529) 286 05 05 (MTS), (24/7)
Enhance comfort hall
  • lounge area;
  • TV;
  • bookcrossing;
  • tea/coffe;
  • hotel booking services, tables reservation;
  • taxi;
  • free staying (up to 3 hours) for persons with tickets to sleeping cars;
  • copier services;
  • printout;
  • documents scanning;
  • fax.
Location: 2 floor

Prices
 tel. (+375 216) 29 31 35, (24/7)
Accomodation Location: 2 floor tel. (+375 216) 29 24 23, (24/7)
First-aid room Location: 1 floor tel. (+375 216) 29 23 95, (24/7)
Mobile, notebook charging paid charging (ehance comfort hall)
Prices
Location: 2 floor

free charging 
Location: 1 floor
 24/7
Other services
Service Location
Public catering 1, 2 floor
Press and magazines 1 floor
Wc’s 1 floor
Shops 1 floor

Inquiry tel.  105 (24/7)
Station manager tel. (+375 216) 29 22 53
Deputy station manager tel. (+375 216) 29 21 28, (+375 29) 286 05 05 (MTS)
Left-luggage office tel. (+375 216) 29 51 93
Accomodation tel. (+375 216) 29 24 23
Non-cash payments, group requests tel. (+375 216) 29 20 77
Enhance comfort hall tel. (+375 216) 29 31 35

Contacts:
Address: Viciebskaja Voblasć, 211381 Orša, Zaslonava 3a
Тel.: (+375 216) 29 24 23

Prices:

  • twin room — 30.70 BYN/person/day;
  • single room № 1 — 36.70 BYN/person/day;
  • single room № 6 — 41.00 BYN/person/day;
  • single room № 10 (enhanced comfort) — 41.80 BYN/person/day.
twin room — 30.70 BYN/person/day
twin room — 30.70 BYN/person/day
single room № 1 — 36.70 BYN/day
single room № 1 — 36.70 BYN/day
single room № 6 — 41.00 BYN/day
single room № 10 — 41.80 BYN/day
single room № 10 — 32.00 BYN/day

24-hour telephone support on:

(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.

Station Manager Assistant on duty 8 (0216) 29 21 28, (+375 29) 286 05 05 (MTS).

Accessibility Map
Accessibility Accessibility Map Orša Accessibility Map Orša Accessibility Map Orša Accessibility Map Orša Accessibility Rate
Privokzalnaya square
Full accessibility. Min. way width is 2 m; space for turning; tactile paving on the parking; ramp to the platform.
Parkings
Full accessibility. 6 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways
Full accessibility. Min. way width is 2 m; space for turning.
Platforms
Partial accessibility. Tactile pavers along the edge of platforms.
Elevators
Full accessibility. Lift platform for vertical movement.
Information and navigation
Partial accessibility. Passenger information is provided with the help of: light signs; boards; pictograms; sound and visual information/announcements.
Ticket offices
Partial accessibility.
Luggage offices
Full accessibility. Full access to the luggage office and lockers.
Waiting rooms
Full accessibility.
Accommodation
Partial accessibility. Accessible WCs for persons with reduced mobility.
WCs
Partial accessibility. Accessible WCs for persons with reduced mobility.
— full accessibility
— partial accessibility
Services at the railway station:
  • assist in travelling around the railway terminal;
  • wheelchair service;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help with luggage;
  • help to get on/out of train.
Getting started with help
1.Browse a list of frequently asked questions
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
105 (Contact center)
beltelecom
mts
velcom
life
151 (Passenger Support)
beltelecom
mts
velcom
life
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47