Viciebsk Railway Station
210001 Viciebsk, Kasmanaŭtaŭ, 8.
tel. 105
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Wi-Fi |
Wi-Fi coverage network (BelRW_Wi-Fi): |
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| vul.Kasmanaŭtaŭ,8 |
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| vul.Kasmanaŭtaŭ,10 |
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Ticket offices |
issue, reissue, reserved seat ticket refund; issue, reissue, ticket refund; Location: 1 floor |
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group request; tickets via bank transfer; Location: ul. Babruiskaya, 4 |
tel. (+375 212) 33 24 25 (daily 07.45 - 19.15); | ||
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Inquiry |
Location: 1 floor |
24 hour - information terminal; |
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Left-luggage office |
storage of hand-luggage and oversize luggage; Location: ground floorPrices |
tel. (+375 212) 33 26 45, (24/7); |
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Porter services |
loading/unloading of luggage on vehicles; |
tel. (+375 212) 33 31 28, 8 (029) 818 80 74 (МТS) (24/7); |
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Enhance comfort hall (Club SV service center) |
mobile, notebook charging; information (services at railway station, public transport, sightseeings); TV; railway tickets issue; hotel booking services; information about the Belarusian railway enhance comfort halls; taxi; porter; tables reservation; doctor on call Paid services: copier services; printout; documents scanning;fax.
Location: 3 floor |
tel. (+375 212) 33 24 25, (daily 07.45 - 19.15, e-mail: servc_lvok@mail.ru); |
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Room for passengers with children |
Location: 2 floor |
tel.: (+375 212) 33 31 28, 8 (029) 818 80 74 (24/7); |
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Accomodation |
Location: 2 floor |
tel. (+375 212) 33 22 88, (24/7); |
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First-aid room |
Location: 1 floor |
tel. (+375 212) 33 22 92, (24/7); |
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Mobile, notebook charging; |
paid charging (left-luggage office) Location: 0 floor free charging Location: 1,2 floor |
(24/7) |
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Other services
| Service | Location |
| Pharmacy | 1 floor |
| Hair salon | ticket office for regional line trains |
| Public catering | 1, 3 floor |
| Shops | 1 floor |
| Currency exchange | 1 floor |
| Natural flowers | 1 floor |
| Press and magazines | 1 floor |
| Wc's | 0 floor |
| Inquiry | tel. 105 (24/7) |
| Station manager | tel. (+375 212) 33 33 98 |
| Deputy station manager | tel. (+375 212) 33 31 28, 8 (029) 818 80 74 |
| Left-luggage office | tel. (+375 212) 33 26 45 |
| Accomodation | tel. (+375 212) 33 22 88 |
| Non-cash payments, group request | tel. (+375 212) 33 25 23, 33 24 25 |
| Enhance comfort hall | tel. (+375 212) 33 24 25 |
Contacts:
Address: 210001, Viciebsk, Kasmanaŭtaŭ, 8
Тel.: (+375 212) 33 22 88
e-mail: hotel@lvok.vtb.rw.by
Prices:
- twin room — 40.50 BYN/person/day;
- family room — 39.50 BYN/person/day;
- enhanced comfort single two-room — 64.50 BYN/person/day;
- single room — 48.00 BYN/day.
24-hour telephone support on:
(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.
Station Manager Assistant on duty (+375 212) 33 31 28, 8 (029) 818 80 74 (MTS).
Accessibility Map
| Accessibility |
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Accessibility Rate |
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| Privokzalnaya square |
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Partial accessibility. Min. way width is 2 m; space for turning. |
| Parkings |
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Partial accessibility. 3 parking lots for persons with reduced mobility on the parking on Privokzalnaya square. |
| Passenger ways |
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Partial accessibility. Min. way width is 2 m; space for turning; ramps to the railway terminal and the regional ticket offices level-access from the railway terminal to the first platform. |
| Overpass |
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Partial accessibility. Six lift platforms link the passenger overpass with platforms № 2,3,4 and Leningradskaya street. |
| Information and navigation |
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Partial accessibility. Passenger information is provided with the help of light signs, boards, pictograms, sound and visual information/announcements. |
| Ticket offices |
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Partial accessibility. |
| Luggage offices |
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Partial accessibility. Accessible luggage office. |
| Waiting rooms |
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Partial accessibility. |
| Accommodation |
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Partial accessibility. |
| WCs |
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Partial accessibility. Lift platform helps persons with reduced mobility to get to the accessible toilet in the railway terminal. |
| Commercial Premises |
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Partial accessibility. Two lifts to the third floor of the central part of the railway terminal where a restaurant, waiting room, pharmacy, bureaus de change and shops are located. |
— full accessibility
— partial accessibility
Services at the railway station:
- assist in travelling around the railway terminal;
- wheelchair service;
- assist in purchase of tickets, buying goods, using luggage office;
- help with luggage;
- help to get on/out of train.
Getting started with help
1.Browse a list of frequently asked questions
- Electronic travel documents (tickets) for trains with unnumbered seats requirements
- Return of unused travel documents (tickets) for far abroad countries
- In what cases can a travel document (ticket) be reissued?
- How to read the information on the tickets?
- When does the sale of travel documents (tickets) starts?
- How to simplify issuing of travel document using the mobile application “BC. My train”
- What are the conditions of travel in high-speed train Lastochka in Minsk-Moscow direction?
- Rules for carriage of bikes, excessive hand luggage
- Transportation of dogs in city lines trains
- Carriage of children
2.Use the side help menu
Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information
4.Contact the Belarusian Railway Contact Center
If you could not find the information you need in the certificate, write email or call number 105 
- Booking tickets by phone 105 (24h/7).
- Belarusian Railways Passenger Support Service by calling 151 (24h/7), e-mail brail@rw.by
- Service information for people with hearing loss
Minsk, Hrodna, Homieĺ - Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people travelling abroad, by phone (+375 222) 39 25 47