Viciebsk Railway Station

Viciebsk Railway Station

  Services/Location Contacts

Wi-Fi

Wi-Fi coverage network (BelRW_Wi-Fi):

Wi-fi connection requirements.

ul.Kasmanaŭtaŭ,8
  • retiring room;
  • enhance comfort hall (Club SV service center);
  • ticket offices;
  • waiting room;
ul.Kasmanaŭtaŭ,10
  • ticket offices;

Ticket offices

issue, reissue, reserved seat ticket refund;

issue, reissue, ticket refund;

issue, reissue, International ticket refund;

Location: 1 floor

 

group request;

tickets via bank transfer;

Location: ul. Babruiskaya, 4
tel. (+375 212) 33 24 25 (daily 07.00 - 19.00);

Inquiry

Location: 1 floor

(daily 08.00 - 20.00);

Luggage department

acceptance, transportation and delivery of luggage

luggage wrapping with sealing wrap;

storage of personal

luggage/cargo luggage (except of luggage/cargo luggage of sole proprietors);

storage of luggage/cargo luggage owned by legal entities and sole proprietors;

notification on luggage/cargo luggage arrival by phone, by telegraph (up to 16 words);

luggage tag(sticker);

application form for luggage/cargo luggage delivery;

weighting of luggage/cargo luggage;

luggage trolley;

loading/unloading of luggage on vehicles;

tel. (+375 212) 33 24 66, (wokr days 07.00 - 20.00; holidays 08.00 -17.00);

 

Left-luggage office

storage of hand-luggage and oversize luggage;

Location: ground floor

Prices

tel. (+375 212) 33 26 45, (24/7);

Porter services

loading/unloading of luggage on vehicles;

Prices

tel. (+375 212) 33 31 28, 8 (029) 818 80 74 (МТS) (24/7);

Enhance comfort hall (Club SV service center)

mobile, notebook charging;

information (services at railway station, public transport, sightseeings);

TV;

railway tickets issue;

hotel booking services;

fax, e-mail;

information about the Belarusian railway enhance comfort halls;

taxi;

porter;

tables reservation;

excursions and guided tours;

doctor on call

Paid services:

copier services;

printout;  documents scanning;fax.

 

Location:3 floor

Prices

tel. (+375 212) 33 24 25, (daily 07.00 - 19.00, e-mail: servc_lvok@mail.ru);

Room for passengers with children

Location:1 floor

tel.: (+375 212) 33 31 28, 8 (029) 818 80 74 (24/7);

Accomodation

Location: 2 floor

tel. (+375 212) 33 22 88, (24/7);

First-aid room

Location:1 floor

tel. (+375 212) 33 22 92, (24/7);

Mobile, notebook charging;

paid charging (left-luggage office)
Prices

Location: 0 floor

free charging

Location: 1,2 floor

(24/7)

Other services
Service Location
Pharmacy 3 floor
Hair salon ticket office for regional line trains
Public catering 1, 3 floor
Shops 1, 3 floor
Currency exchange 1 floor
Clothes and shoes repair 0 floor
Natural flowers 1, 3 floor
Press and magazines 1 floor
Wc's 0 floor
Bank branch ticket office for regional line trains
Mobile shop 3 floor

 


Inquiry tel.  105 (24/7)
Station manager tel. (+375 212) 33 33 98
Deputy station manager tel. (+375 212) 33 31 28, 8 (029) 818 80 74
Luggage department tel. (+375 212) 33 24 66
Left-luggage office tel. (+375 212) 33 26 45
Accomodation tel. (+375 212) 33 22 88
Non-cash payments, group request tel. (+375 212) 33 25 23, 33 24 25
Enhance comfort hall tel. (+375 212) 33 24 25

Contacts:
Address: 210001, Viciebsk, Kasmanaŭtaŭ, 8
Тel.: (+375 212) 33 22 88

Prices:

  • twin room — 28.95 BYN/person/day;
  • family room — 28.80 BYN/person/day;
  • enhanced comfort single two-room — 55.80 BYN/person/day;
  • single room — 45.70 BYN/day.

24-hour telephone support on:

(+375 222) 39 25 47 Beltelecom
(+375 29) 739 25 47 МТС
(+375 25) 739 25 47 Life
(+375 29) 659 25 47 Velcom
e-mail: brail@rw.by.

Station Manager Assistant on duty (+375 212) 33 31 28, 8 (029) 818 80 74 (MTS).

Accessibility Map
Accessibility Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Map Viciebsk Accessibility Rate
Privokzalnaya square
Partial accessibility. Min. way width is 2 m; space for turning.
Parkings
Partial accessibility. 3 parking lots for persons with reduced mobility on the parking on Privokzalnaya square.
Passenger ways
Partial accessibility. Min. way width is 2 m; space for turning; ramps to the railway terminal and the regional ticket offices level-access from the railway terminal to the first platform.
Overpass
Partial accessibility. Six lift platforms link the passenger overpass with platforms № 2,3,4 and Leningradskaya street.
Information and navigation
Partial accessibility. Passenger information is provided with the help of light signs, boards, pictograms, sound and visual information/announcements.
Ticket offices
Partial accessibility.
Luggage offices
Partial accessibility. Accessible luggage office.
Waiting rooms
Partial accessibility.
Accommodation
Partial accessibility.
WCs
Partial accessibility. Lift platform helps persons with reduced mobility to get to the accessible toilet in the railway terminal.
Commercial Premises
Partial accessibility. Two lifts to the third floor of the central part of the railway terminal where a restaurant, waiting room, pharmacy, bureaus de change and shops are located.
— full accessibility
— partial accessibility
Services at the railway station:
  • assist in travelling around the railway terminal;
  • wheelchair service;
  • assist in purchase of tickets, buying goods, using luggage office;
  • help with luggage;
  • help to get on/out of train.
Getting started with help
2.Use the side help menu

Browse the help sections of the Belarusian Railway service, which are highlighted in the side menu. Headings have nesting (subheadings) for a clearer structuring of information

3.Use the search bar

Quick search for informational articles by keywords. For example, bicycle

4.Contact the Belarusian Railway Contact Center

If you could not find the information you need in the certificate, write email or call number 105 beltelecom mts  velcom  life

  • Booking tickets by phone 105 beltelecom mts velcom life (24h/7).
  • Belarusian Railways Passenger Support Service by calling 151 beltelecom mts velcom life (24h/7), e-mail brail@rw.by
  • Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
  • Service information for people travelling abroad, by phone (+375 222) 39 25 47
Service information for people with hearing loss skype Minsk, Hrodna, Homieĺ
Service information for people travelling abroad, by phone (+375 222) 39 25 47